Referrers FAQ (NDIS & Medicare)

Yes. Nurah operates under the registration and governance of CoAct, which holds full NDIS registration as the governing legal entity. All NDIS services are delivered in compliance with NDIS Practice Standards.

Yes. Nurah is registered to accept agency-managed participants for psychology, counselling, and behaviour support.

Yes. Nurah accepts Mental Health Care Plan referrals from GPs. Eligible participants can access a Medicare rebate for psychology sessions.

Private health rebates may be available for some services, depending on the participant’s level of cover and provider eligibility. We recommend participants check directly with their health fund to confirm what rebates may apply.

We acknowledge all referrals within [X] business days. Initial appointment availability varies — contact us for current wait times.

Yes. We’ll update you when a participant has been accepted and matched, and at key clinical milestones. We can also provide progress reports on request.

No. Nurah operates entirely independently from CoAct Support Coordination. There is a clear structural and operational separation between the two services — by design. Referring a participant to Nurah will not create a conflict of interest for support coordinators.

Get in touch. We’ll help you work out the right pathway for your participant.